Privacy Policy

Local, Experienced, Personal, Affordable

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your Gravatar profile picture is visible to the public in the context of your comment.

We will use these contact details to contact you again when/if you leave another comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact form(s)

If you fill in the contact form(s) on our site then you give us explicit consent to contact you via the email address (and/or optional phone number) that you provide and you warrant that you are authorised to use these contact details.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Your data is stored on the servers that deliver our website, copies may also be stored in an email program’s data structures if you have requested that we contact you. Your data is not shared with anyone. The servers and devices running our email systems have anti-virus and anti-hacking technology installed to protect your data and our websites. Backups of the data are created in the data-centres housing our servers. Your data is not accessible to data-centre staff except where they are required by law to make disclosures.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that complete the contact form on our website, we also store the personal information they provide and use it to contact them, this data will be retained for at least one year or until we no longer need to contact you. You may request that we delete your contact details should you no longer wish to be contacted.

All users that log in to our website can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Use our contact form to request a copy of your data that we hold or ask us to amend or delete any of your data that we hold.

Where we send your data

Visitor comments may be checked through an automated spam detection service.